ANSWERS TO YOUR QUESTIONS

Shopping Information

What is the Clearance Sale?

Our Clearance Sale is a special event where you can find our products at unbeatable prices! These are items we’re making room for, so you get amazing deals on high-quality backpacks.

Are the clearance items new or used?

All backpacks in the Clearance Sale are in excellent condition and can include brand new items, order returns from customers, or undeliverable customer orders. Rest assured, each backpack undergoes a thorough inspection to ensure it meets our quality standards before being offered at a reduced price.

Will I get the same warranty on clearance items?

Yes, all backpacks purchased during the Clearance Sale come with our standard warranty. We stand by the quality of our products, regardless of the price.

Can I return or Replace a clearance item?

Clearance items are final sale, so we don’t accept returns. However, if you experience any issues, we’ll happily replace it for the same model at no additional cost.

Are the discounts really that significant?

Absolutely! Our Clearance Sale offers some of the best discounts you’ll find on Trawoc backpacks. These prices are reduced to help clear out inventory, so it’s a win-win for you and us!

How long will the Clearance Sale last?

The sale continues until all clearance items are sold out. Since quantities are limited, we recommend grabbing your favorites before they’re gone!

Can I use additional discounts or promo codes on clearance items?

Unfortunately, additional discounts or promo codes cannot be applied to items in the Clearance Sale. The prices are already heavily reduced to offer you the best deal possible.

How do I know which items are on clearance?

Items on clearance will be clearly marked on our website with a special “Clearance” tag. You can also visit our Clearance Sale page to see the full selection.

Can I still contact customer support for clearance items?

Yes, our customer support team is here to help with any questions or concerns you may have about your clearance purchase. Please don't hesitate to reach out..